AI, ADA & modern government communication trainings

Public agencies are navigating a rapidly evolving communication landscape shaped by emerging technology, increasing accessibility requirements and growing public expectations for transparency, responsiveness and trust.

At JPW Communications, we help government teams move beyond theory with practical, implementation-focused trainings designed specifically for public agencies. Whether your team is exploring responsible AI use, preparing for ADA Title II compliance or strengthening communication practices across departments, our trainings are built to be actionable, collaborative and immediately useful.

Because we come from government ourselves, we understand the operational realities agencies face: limited time, siloed teams, evolving regulations and increasing pressure to communicate clearly and effectively.

Our sessions are designed to meet teams where they are and help them move forward with confidence.

What makes JPW different

Practical, Not Performative

Our trainings focus on real-world implementation, not abstract theory. Participants leave with tangible tools, examples and next steps they can immediately apply.

Built for Government

We understand the unique dynamics of public agencies, including public records considerations, approval processes, accessibility requirements, risk management and community trust.

Cross-Department Collaboration

These topics do not live within a single department. We help communications teams, IT staff, HR professionals, leadership and operational departments work together with greater clarity and alignment.

Flexible & Tailored

Every agency is different. Trainings can be customized based on your team size, goals, policies, current challenges and desired level of depth.

Training topics

AI for Public Agencies: Practical, Responsible & Human-Centered

Explore how artificial intelligence is reshaping government communication and operations, and how agencies can adopt tools responsibly while maintaining transparency, trust and accountability.

Sample topics include:

• Responsible AI use in government

• Prompt writing for public sector teams

• AI policies and guardrails

• AI for communication efficiency

• Risk considerations and ethical concerns

• Maintaining human oversight and brand voice

• AI and public records considerations

• Real-world government use cases

ADA & Digital Accessibility Training

Accessibility is no longer optional. We help agencies understand evolving ADA expectations and build communication systems that better serve all audiences.

Sample topics include:

• ADA Title II requirements and timelines

• WCAG best practices explained simply

• Accessible PDFs, social media and web content

• Alt text and plain language guidance

• Accessibility in emergency communication

• Department roles and responsibilities

• Building long-term accessibility habits

• Common compliance pitfalls to avoid

Emergency communications readiness

Prepare your team to communicate clearly and confidently during high-pressure situations.

Sample topics include:

• Crisis communication planning

• Approval workflows and rapid response

• Media relations during emergencies

• Rumor control and misinformation

• Spokesperson preparation

• Scenario planning and tabletop exercises

• Message mapping and templates

• Community trust during crises

Available training formats

Virtual TrainingS

Ideal for geographically distributed teams or quick-turn learning opportunities. Recommended format and pricing:

• 90-minute session: $2,500–$3,500

In-Person TrainingS

Collaborative, interactive sessions designed to foster alignment and discussion across teams and departments. Recommended formats and pricing:

• Half-day in-person workshop: $6,500–$8,500

• Full-day in-person training: $9,500–$14,000

Travel expenses billed separately as needed.

Custom Workshops & Multi-Session Programs

Need something more tailored? JPW can develop agency-specific trainings, leadership sessions, implementation workshops or ongoing coaching programs.

Custom pricing available based on scope and objectives.

Who should attend?

Our trainings are designed for:

• Communications and public affairs teams

• Executive leadership

• IT and digital services staff

• HR and training professionals

• Department directors and managers

• Customer service teams

• Emergency management personnel

• Cross-functional agency teams

Let’s build a training that works for your team

Whether you need a quick awareness session, a hands-on workshop or a comprehensive agency-wide training program, JPW can help your team navigate modern communication challenges with clarity and confidence.

Contact us by completing the following form.