We’re hiring:
Manager, Marketing and Communications

APPLY NOW
WORKING AT JPW

Summary:

The Marketing and Communications Manager provides management and leadership direction to an assigned team to ensure the delivery of innovative, strategic marketing and public outreach campaigns for assigned accounts. Works with the Senior Team to develop campaign strategies and manages the delivery of each aspect of the plan to meet and/or exceed account expectations. Working within established company guidelines, procedures, and policies, coordinates with team members to ensure project deliverables, timeline and budget are achieved while keeping best practices for public agencies in mind.

LOCATION:

This is a hybrid position based in Carlsbad, California, requiring in-office presence (2 days per week).

Pay range:

Base salary of $74,000 to $94,000+ bonus, benefits and perks | Visit JPW’s Careers Page for information details

PRIMARY RESPONSIBILITIES:

  • Assist in the development of account strategies in areas of community relations, marketing, media outreach, digital advocacy and strategic communication services

  • Oversees the management of each project through allocating resources, maintaining the budget, monitoring progress and keeping all stakeholders both external clients and internal team informed through the lifecycle of the project

  • Manages client relationships and expectations through regular and timely project updates

  • Develops engaging and innovative content for advertising, videos, websites, fact sheets, presentations, newsletters and other collateral material

  • Ensures all client deliverables meet standards, expectations and align with overall campaign strategy

  • Works with the graphics team for the development and production of creative collateral materials, advertisements, and websites

  • Facilitates external and internal group meetings, one-on-one meetings and events

  • Tracks and analyzes metrics and keeps internal and external teams up to date on the progress of campaigns

  • Guides team members on the development of content creation and the editing process

  • Manages quality control of team members’ content and messaging

  • Maintains an annual billable target of 1500 hours or more

  • Other duties as assigned

Knowledge, skills and abilities:

Bachelor’s degree in communications, public relations, marketing or closely related field

  • 5 to 7+ years of demonstrated experience managing client content development

  • 2 to 4+ years of progressive project management experience

  • Ability to create strategic communications, marketing and outreach plans

  • Strong computer skills with proficiency in Microsoft Office products including Word, PowerPoint, and Excel

  • Advanced knowledge of website and email campaign platforms such as WordPress, Squarespace, Granicus, Constant Contact and Mailchimp

  • Demonstrated work experience with project management platforms

  • Understanding of government operations in areas such as trash and recycling disposal, water delivery and treatment, city public information dissemination, city-wide engineering and construction projects desired, but not required

  • Excellent customer service skills

  • Strong written and oral communication skills; detail-oriented with strong organizational skills

  • Strong ability to adapt to changing priorities, and work with a sense of urgency

  • Strong multi-tasking skills required, ability to set project priorities, establish project/team goals and objectives for self and team

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate

  • Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively on the telephone and in person

  • Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to frequently operate a personal computer (estimated 80%-100% of the typical workday) and other office equipment

  • Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office setting and at a computer workstation for an extended period of time

  • Ability to sit and stand, with or without reasonable accommodation

  • Ability to lift up to 15 lbs. with or without reasonable accommodation

JPW is an equal-opportunity employer that values diversity and inclusion as essential to strong teams and better outcomes. We approach this work thoughtfully and with purpose. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status or military service.